HOTEL PANORAMA - FAQs

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HOTEL PANORAMA - FREQUENTLY ASKED QUESTIONS


Are your rates inclusive of all taxes?
Yes, all taxes including city taxes are included in our rates.

Is the rate per room or per person?
The rate is always per room. Be sure to check that you choose the correct room type.

Is breakfast included in the rates?
Yes, breakfast is included.

What kind of breakfast is offered?
A continental breakfast.

When is breakfast served?
Breakfast is served from 07.30hrs to 10.00hrs every day.

When can I check in and when do I have to check out?
Check-in is from 14.00hrs and check-out is until 12.00hrs.

Do I pay when I check in or when I check out?
You should pay when you check out.

Can I pay by credit card?
Yes, Visa, Mastercard, American Express, JCB and Diners are accepted.

Does the bathroom have a bathtub or shower, or both?
Bathrooms are equipped with shower only.

Is the establishment open 24 hours a day?
Yes, reception is manned 24 hours.

Which languages are spoken at reception?
Italiano, English, Fran├žais, Deutsch and Espanol.

What floor is the establishment on, how many floors are there in total and is there a lift/elevator?
The hotel occupies the whole building (with lift/elevator), which has 3 floor(s) in total.

Is room service available? If so, at what times is it available?
Yes, between 07.30hrs and 21.00hrs.

Do children stay for free?
Yes, children up to the age of 2 years old (accompanied by an adult) can stay in the same room free of charge.

Can I ask for a cot/crib in my room? If so, what is the charge for this?
Yes, cots/cribs are available and are free of charge.

What is the charge for air conditioning? Is it seasonal?
Air conditioning is included in the room rate and is available only during the summer months.

Are pets welcome?
Yes, but please inform the hotel prior to arrival.

Is parking available at the establishment and if so, do I have to reserve prior to arriving?
Yes, the hotel has its own car park on the grounds.

How much does parking cost?
Parking at the hotel is free.

How close is the nearest airport to the establishment?
Marco Polo (VEN): 15 kilometres.

How close are the nearest public transport facilities?
Train: S. Lucia - 2000 metres. Underground/Metro/Tram: Lido - 20 metres. Bus stop: metres.

Does the establishment have conference rooms? If so, how many and what is the capacity?
The hotel has one conference room which can accommodate 10 persons.



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