HOTEL ORION - FAQs

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HOTEL ORION - FREQUENTLY ASKED QUESTIONS


Are your rates inclusive of all taxes?
Yes, all taxes including city taxes are included in our rates.

Is the rate per room or per person?
The rate is always per room. Be sure to check that you choose the correct room type.

Is breakfast included in the rates?
Yes, breakfast is included.

What kind of breakfast is offered?
A continental breakfast.

When is breakfast served?
Breakfast is served from 08.00hrs to 10.00hrs every day.

When can I check in and when do I have to check out?
Check-in is from 13.00hrs and check-out is until 11.00hrs.

Do I pay when I check in or when I check out?
You can pay either when you check in or check out.

Can I pay by credit card?
Yes, Visa, MAstercard, Amrican Express and Diners are accepted.

Does the bathroom have a bathtub or shower, or both?
Most bathrooms have a shower only. If you would definately like to have a bathtub, please inform us when you send the booking/enquiry form.

Is the establishment open 24 hours a day?
Yes, reception is manned 24 hours.

Which languages are spoken at reception?
Italiano, English, Deutsch, Fran├žais.

What floor is the establishment on, how many floors are there in total and is there a lift/elevator?
The hotel occupies the whole building (without lift/elevator), which has 4 floor(s) in total.

Is room service available? If so, at what times is it available?
Yes, between 08.00hrs and 10.00hrs.

Do children stay for free?
Yes, children up to the age of 2 years old (accompanied by an adult) can stay in the same room free of charge.

Can I ask for a cot/crib in my room? If so, what is the charge for this?
Yes, cots/cribs are available at a charge of 15 Euros per night.

What is the charge for air conditioning? Is it seasonal?
Air conditioning is included in the room rate and is available only during the summer months.

Are pets welcome?
Yes, but please inform the hotel prior to arrival.

Is parking available at the establishment and if so, do I have to reserve prior to arriving?
No, unfortunately there are no parking facilities nearby. Therefore, we recommend that you do not take a car.

Can I rent a car at the establishment or nearby?
There are no car rental companies in the direct area.

How close is the nearest airport to the establishment?
Marco Polo (VEN): 17 kilometres.

How close are the nearest public transport facilities?
Train: S. Lucia - 2000 metres. Vaporetto (boat): Rialto - 500 metres.

Does the establishment have conference rooms? If so, how many and what is the capacity?
No, the hotel does not have any conference/meeting facilities.



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