HOTEL HESPERIA - FAQs

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HOTEL HESPERIA - FREQUENTLY ASKED QUESTIONS


Are your rates inclusive of all taxes?
Yes, all taxes including city taxes are included in our rates.

Is the rate per room or per person?
The rate is always per room. Be sure to check that you choose the correct room type.

What is the difference between a "twin" room and a "double" room?
A twin room contains two single beds, while a double room contains one double bed.

Is breakfast included in the rates?
Yes, breakfast is included.

What kind of breakfast is offered?
A buffet breakfast.

When is breakfast served?
Breakfast is served from 07.30hrs to 09.45hrs every day.

When can I check in and when do I have to check out?
Check-in is from 13.30hrs and check-out is until 11.00hrs.

Do I pay when I check in or when I check out?
You can pay either when you check in or check out.

Can I pay by credit card?
Yes, most major credit cards are accepted.

Does the bathroom have a bathtub or shower, or both?
All bathrooms are equipped with either a shower or a bathtub.

Is the establishment open 24 hours a day?
Yes, reception is manned 24 hours.

Which languages are spoken at reception?
English, Franšais and Deutsch.

What floor is the establishment on, how many floors are there in total and is there a lift/elevator?
The hotel is located on the ground floor (without lift/elevator) and occupies 3 floor(s) in total.

Is room service available? If so, at what times is it available?
Yes, between 08.00hrs and 20.00hrs.

Do children stay for free?
Yes, children up to the age of 2 years old (accompanied by an adult) can stay in the same room free of charge.

Can I ask for a cot/crib in my room? If so, what is the charge for this?
Yes, cots/cribs are available but only on request.

What is the charge for air conditioning? Is it seasonal?
Air conditioning is included in each room rate and is available all year round.

Are pets welcome?
Yes, but please inform the hotel prior to arrival.

Is parking available at the establishment and if so, do I have to reserve prior to arriving?
No, the hotel does not have its own car park, but there are parking facilities nearby (1000 metres).

How much does parking cost?
Parking at the nearby car park is 26 Euros per day.

Can I rent a car at the establishment or nearby?
A car rental services is not directly available at the hotel. However, reception will gladly help you to find a convenient car rental company.

How close is the nearest airport to the establishment?
Marco Polo (VEN): 20 kilometres.

How close are the nearest public transport facilities?
Train: Stazione Santa Lucia - 500 metres. Vaporetto (boat): Guglie - 200 metres.

Does the establishment have conference rooms? If so, how many and what is the capacity?
No, the hotel does not have any conference/meeting facilities.



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