HOTEL ALLOGGI HENRY - FAQs

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HOTEL ALLOGGI HENRY - FREQUENTLY ASKED QUESTIONS


Are your rates inclusive of all taxes?
Yes, all taxes including city taxes are included in our rates.

Is the rate per room or per person?
The rate is always per room. Be sure to check that you choose the correct room type.

Is breakfast included in the rates?
Unfortunately breakfast is not offered by the hotel.

When can I check in and when do I have to check out?
Check-in is from 12.00hrs and check-out is until 10.00hrs.

Do I pay when I check in or when I check out?
You should pay when you check-in.

Can I pay by credit card?
Yes, Visa, Master Card, Diners, American Express and JCB are accepted.

Does the bathroom have a bathtub or shower, or both?
Bathrooms are equipped with shower only.

Is the establishment open 24 hours a day?
No, unfortunately not.

Which languages are spoken at reception?
Italiano, English, Espanol and Fran├žais.

What floor is the establishment on, how many floors are there in total and is there a lift/elevator?
The hotel is on the 1st/nd/rd/th floor (without lift/elevator) and occupies 1 floor(s) in total.

Is room service available? If so, at what times is it available?
Unfortunately the hotel does not provide room service.

Do children stay for free?
Yes, children up to the age of 2 years old (accompanied by an adult) can stay in the same room free of charge.

Can I ask for a cot/crib in my room? If so, what is the charge for this?
No, unfortunately not.

What is the charge for air conditioning? Is it seasonal?
Air conditioning is included in each room rate and is available all year round.

Are pets welcome?
Yes, small pets are welcome.

How close is the nearest airport to the establishment?
Marco Polo: 22 kilometres.

How close are the nearest public transport facilities?
Train: Stazione Santa Lucia - 884 metres. Vaporetto (boat): San Marcuola - 20 metres.

Does the establishment have conference rooms? If so, how many and what is the capacity?
No, the hotel does not have any conference/meeting facilities.



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