B&B; MESTRINA - FAQs

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B&B; MESTRINA - FREQUENTLY ASKED QUESTIONS


Are your rates inclusive of all taxes?
Yes, all taxes including city taxes are included in our rates.

Is the rate per room or per person?
The rate is always per room. Be sure to check that you choose the correct room type.

Is breakfast included in the rates?
Yes, breakfast is included.

What kind of breakfast is offered?
An Italian breakfast: a pastry and drink.

When is breakfast served?
Breakfast is served from 07.00hrs to 09.30hrs every day.

When can I check in and when do I have to check out?
Check-in is from 10.00hrs and check-out is until 10.00hrs.

Do I pay when I check in or when I check out?
You should pay when you check-in.

Can I pay by credit card?
No, payment must be made in cash.

Does the bathroom have a bathtub or shower, or both?
Most bathrooms have a shower only. If you would definately like to have a bathtub, please inform us when you send the booking/enquiry form.

Is the establishment open 24 hours a day?
No, however guests receive a key for the main door, so that can come and go as they like.

Which languages are spoken at reception?
Italiano, English and Espanol.

What floor is the establishment on, how many floors are there in total and is there a lift/elevator?
The hotel is on the 5 (st/nd/rd/th) floor (with lift/elevator) and occupies 1 floor(s) in total.

Is room service available? If so, at what times is it available?
Unfortunately the hotel does not provide room service.

Do children stay for free?
Yes, children up to the age of 2 years old (accompanied by an adult) can stay in the same room free of charge.

Can I ask for a cot/crib in my room? If so, what is the charge for this?
No, unfortunately not.

What is the charge for air conditioning? Is it seasonal?
Air conditioning is included in each room rate and is available all year round.

Are pets welcome?
Yes, small pets are welcome.

Is parking available at the establishment and if so, do I have to reserve prior to arriving?
No, the hotel does not have its own car park, but guests receive discounts from the nearby car park (300 metres).

How much does parking cost?
Parking at the nearby car park is 7 Euros per day.

Can I rent a car at the establishment or nearby?
A car rental services is not directly available at the hotel. However, reception will gladly help you to find a convenient car rental company.

How close is the nearest airport to the establishment?
Marco Polo: 10 kilometres.

How close are the nearest public transport facilities?
Train: Stazione Centrale - 1000 metres. Vaporetto (boat): N/A - N/A metres.

Does the establishment have conference rooms? If so, how many and what is the capacity?
No, the hotel does not have any conference/meeting facilities.



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