B&B; CASA FENICE - FAQs

Venice Hotels: From budget to luxury hotels in Venice
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B&B; CASA FENICE - FREQUENTLY ASKED QUESTIONS


Are your rates inclusive of all taxes?
Yes, all taxes including city taxes are included in our rates.

Is the rate per room or per person?
The rate is always per room. Be sure to check that you choose the correct room type.

Is breakfast included in the rates?
Yes, breakfast is included.

What kind of breakfast is offered?
A continental breakfast.

When is breakfast served?
Breakfast is served from 08.30hrs to 10.30hrs every day.

When can I check in and when do I have to check out?
Check-in is from 14.00hrs and check-out is until 11.00hrs.

Do I pay when I check in or when I check out?
You can pay either when you check in or check out.

Can I pay by credit card?
Yes, Visa, Mastercard and Amercan Express are accepted.

Does the bathroom have a bathtub or shower, or both?
Bathrooms are equipped with shower only.

Is the establishment open 24 hours a day?
No, however guests receive a key for the main door, so that can come and go as they like.

Which languages are spoken at reception?
Italiano, English, Français and Español.

What floor is the establishment on, how many floors are there in total and is there a lift/elevator?
The hotel is on the 1st/nd/rd/th floor (without lift/elevator) and occupies 1 floor(s) in total.

Is room service available? If so, at what times is it available?
Yes, between 08.30hrs and 10.30hrs.

Do children stay for free?
Yes, children up to the age of 3 years old (accompanied by an adult) can stay in the same room free of charge.

Can I ask for a cot/crib in my room? If so, what is the charge for this?
Yes, cots/cribs are available and are free of charge.

What is the charge for air conditioning? Is it seasonal?
Air conditioning is included in each room rate and is available all year round.

Are pets welcome?
No, unfortunately the hotel does not accept pets.

How close is the nearest airport to the establishment?
Marco Polo (VEN): 21 kilometres.

How close are the nearest public transport facilities?
Train: Santa Lucia - 1,500 metres. Vaporetto (boat): Sant'Angelo - 300 metres.



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