ART HOTEL - FAQs

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ART HOTEL - FREQUENTLY ASKED QUESTIONS


Are your rates inclusive of all taxes?
Yes, all taxes including city taxes are included in our rates.

Is the rate per room or per person?
The rate is always per room. Be sure to check that you choose the correct room type.

What is the difference between a "twin" room and a "double" room?
A twin room contains two single beds, while a double room contains one double bed.

Is breakfast included in the rates?
No, breakfast is available at 6 Euros per person, per day.

What kind of breakfast is offered?
A buffet breakfast.

When is breakfast served?
Breakfast is served from 07.30hrs to 11.00hrs every day.

When can I check in and when do I have to check out?
Check-in is from 13.00hrs and check-out is until 11.00hrs.

Do I pay when I check in or when I check out?
You should pay when you check out.

Can I pay by credit card?
Yes, most major credit cards are accepted.

Does the bathroom have a bathtub or shower, or both?
Bathrooms are equipped with shower only.

Is the establishment open 24 hours a day?
No, however guests receive a key for the main door, so that can come and go as they like.

Which languages are spoken at reception?
Italiano, English, Franšais and Espanol.

What floor is the establishment on, how many floors are there in total and is there a lift/elevator?
The hotel occupies the whole building (with lift/elevator), which has 3 floor(s) in total.

Is room service available? If so, at what times is it available?
Yes, between 07.00hrs and 24.00hrs.

Do children stay for free?
Yes, children up to the age of 2 years old (accompanied by an adult) can stay in the same room free of charge.

Can I ask for a cot/crib in my room? If so, what is the charge for this?
Yes, cots/cribs are available and are free of charge.

What is the charge for air conditioning? Is it seasonal?
Air conditioning is included in each room rate and is available all year round.

Are pets welcome?
Yes, small pets are welcome.

Is parking available at the establishment and if so, do I have to reserve prior to arriving?
Yes, the hotel has its own car park on the grounds.

How much does parking cost?
Parking at the hotel is free.

Can I rent a car at the establishment or nearby?
A car rental services is not directly available at the hotel. However, reception will gladly help you to find a convenient car rental company.

How close is the nearest airport to the establishment?
Marco Polo: 18 kilometres.

How close are the nearest public transport facilities?
Train: Stazione Mira Mirano - 2000 metres. Vaporetto (boat): N/A - N/A metres.

Does the establishment have conference rooms? If so, how many and what is the capacity?
No, the hotel does not have any conference/meeting facilities.



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